Privacy and Protection

Privacy & Protection


Security Alerts & Awareness

Employees of Citizens Bank will never contact you by phone, email or any electronic means to ask for your personal information (social security number, account number, etc.). Do not give your personal information to anyone that contacts you. Please feel free to call us if you are in doubt.

Actions to take when you suspect your identity has been stolen.

  • Contact your bank
  • Contact your credit card company(ies)
  • Review your credit reports
  • Contact credit bureaus

Equifax
P.O. Box 740250
Atlanta, GA 30374
800-525-6285

Transunion
P.O. Box 1017
Allen, TX 75013
888-397-3742

Experian
P.O. Box 6790
Fullerton, CA 92634
800-680-7289


Card Safety Tips

  • You should never write your PIN on your card, nor should you store it with your card.
  • Use care when shopping online. Only use your card on trusted and secure sites.
  • Check your statements regularly for fraudulent or unusual charges. Contact us immediately if your find any discrepancies.